Sesame Place San Diego in Chula Vista, CA

Is there a fee for Parking?

Yes, parking fees are:

• General parking: (Car) $30 
• Up-close parking (Car): $35.00

Do you offer accessible parking?

Accessible Parking (Car/Van): $30

Accessible parking spaces are available directly in front of the main entrance for guests with a valid parking permit for disability parking. Vehicles should display an accessible parking permit to the tollbooth employee. Most spaces for guests with disabilities are accessible to vans. Spaces are limited and often sell out, so we recommend you arrive early. A wheelchair or an electric wheelchair can be arranged to be brought to your vehicle based upon availability by notifying a parking attendant upon your arrival.

Is there a place to store my belongings inside the park?
Lockers are conveniently located at the front of the park. Lockers are self-service and may be purchased on the day of your visit.

May I bring my own food and beverages into Sesame Place?

No outside food, beverages, or coolers are allowed to be brought into Sesame Place, except you may bring a bottle of water or a refillable water bottle. Exceptions may be made for guests with special dietary needs, including food allergies and baby food/formula.

Do you have ATMs in the park?

Yes. There is an ATM inside the park near the lockers which are located near the front of the park.

Do you allow pets in the park?

Service Animals are welcome at Sesame Place. Service Animals are limited to dogs and miniature horses that have been individually trained to do work or perform tasks for the benefit of an individual with a disability. Service animals must remain on a leash or in a harness at all times unless such leash or harness interferes with the service the animal is providing, or the handler is unable to use a leash or harness due to his/her disability. The animal also must be housebroken.

Service animals are the responsibility of the owner and cannot be left unattended. Guests are responsible for the clean-up and for controlling their service animal’s behavior. If at any time, your service animal’s behavior becomes a threat to the safety and well-being of other park guests or animals, you will be asked to leave the premises. For more information about Service Animals, please refer to our Accessibility Guide.

What if I need to leave the park to get something out of my car? Can I get back into the park?

Upon exiting the parking lot, guests who wish to re-enter the park on the day of their visit must have their admission ticket or Season Pass and proceed through bag check areas. Guests will then proceed to turnstiles where the ambassador will validate your admission ticket and allow you re-entry.

What amenities are available to parents with infants and toddlers?

• Changing Stations: are conveniently located in each restroom facility
• Bottle Warming: located at Guest Services for guest use.
• ID Wristbands for Children: are available at Guest Services.
• Child Swap: This is when an adult wants to ride with their children but the ride does not allow them all to ride at the same time. Once at the front of line, the adult can ride with one child while the other waits at the front of the line. Once the ride is complete, the children switch spots and the adult will ride with the other child without having to wait in line again.  Team members may not ride with a child and cannot take responsibility for a child participating in a child swap.  A child swap must be done by a member of the party to allow the children to ride.
• Lost Parents: Lost parent announcements are made if a child is brought to Guest Services inside the park. Should your family get separated, set up a meeting spot in advance. Carry a picture of your child. Point out park employees to your child. Teach them to find a park ambassador with a name tag and ask for help should they get separated.
• Stroller Rentals: Large double strollers with seatbelts and canopy are available for all day rental.
• Life Jackets: Safety is our top concern, so it is recommended that riders 42" and under 
• wear a life vest. Life vests are required at many attractions based on height.
  

What happens if it rains?

If weather affected ride operations or impacts the park’s operating hours, visit Guest Services to exchange your ticket for a Sunny Day ticket. A Sunny Day ticket is valid for a return visit any operating day one year from the date issues. Guests who do not exchange their ticket on the date of their visit forfeit their Sunny Day tickets. Guests will receive on Sunny Day ticket for every paid admission ticket.

Is smoking permitted inside the park?

To protect and enhance our air quality and to contribute to the health and well-being of all guests, smoking is not permitted at Sesame Place San Diego.

Does Sesame Place have a dress code?

Sesame Place is a family destination and guests are required to wear appropriate clothing while in the park including shirts, shoes, and pants/shorts. Proper swimwear is required on all water attractions. No bathing-suit thongs, cotton or nylon shirts/shorts (i.e. athletic or basketball shorts). Swim diapers are required for diaper-wearing children. Water shoes are recommended. Swim masks are not permitted. Swim goggles are permitted and may be purchased in our gift shops. Clothing with suggestive or explicit language or insulting statements are considered inappropriate Sesame Place park attire. Sesame Place reserves the right to refuse admission or ask anyone to leave who does not comply with these rules.

Can I save a seat for the parade?

Until further notice, the parade has been suspended for social distancing. When the parade does resume, to give all guests an equal opportunity to view the parade, we do not allow the use of unattended blankets, strollers, bags, or towels as a means of saving seats. All unattended items will be taken to the Welcome Center.

Are Segways permitted in the park?

Sesame Place is committed to providing guests a safe and enjoyable experience. Because of different pathway configuration and terrain as well as large crowds that include small children and strollers, we regret that we cannot permit the use of two-wheeled, self-balancing electric vehicles such as Segways. We are pleased to offer other forms of personal transportation, including electric convenience vehicles and standard wheelchairs and we encourage you to contact Guest Services with any questions you may have.

Are there any items that are not permitted inside the park?

For your safety, ALL hand-carried items, including backpacks, purses, and belt bags are subject to search prior to entering the park. For your safety, the following items are not permitted in the park: weapons of any type, costume props/toys resembling a weapon, masks covering the face, glass items including bottles and containers, no knives. For your safety, water play toys such as inflatables, foam noodles, and super soakers are not permitted inside the park. To expedite entry into the park, leave any unnecessary articles secured in your vehicle. Sesame Place is not responsible for fire, theft, damage, or loss of vehicles or articles left within vehicles

What is the policy for line-cutting? 

Line cutting is prohibited at all rides, attractions, and shows. Line cutting, for any reason, can result in ejection from the park. No refund will be issued. Sesame Place defines line cutting as:

• Cutting in front of guests who are already in line or saving a spot in line for another guest.
• Leaving a line, then attempting to re-enter at the same point. This includes leaving the line to use the bathroom or to place items in a locker. Please make all stops before entering the line.

Some rides required that a child be accompanied by a supervising companion. How is this defined?

A supervising companion is someone who is at least 14 years of age.

What items are not allowed on attractions?

Loose articles, such as hats, glasses, cameras, and bags are not permitted on any of our attractions and should be left with a non-rider or in a locker.

Is a Child Swap program available?

Sesame Place offers a Child Swap program. This program is helpful when one adult wants to ride with more than one child, but the ride does not allow the entire party to ride at the same time. Once at the front of the line, the adult can ride with one child while the other waits with a non-rider. Once the ride is complete, the children switch spots and the adult can ride with the other child without having to wait in line again. Please note that Sesame Place team members may not supervise children or ride with a child as part of the child swap program. A child swap must be done by a member of the party to allow the children to ride.